Define collection
Specify event names, required properties and business timestamps in a tracking plan.
- Receives
- Product interaction
- Produces
- Validated event contract
Connect product interaction data to account understanding, lifecycle analysis and marketing decisions.
Let’s connectAgree what events mean and how users are identified before using product activity in a commercial workflow.
Specify event names, required properties and business timestamps in a tracking plan.
Choose the supported identity model and use the endpoint appropriate to the project’s region.
Export or query approved signals at the required grain and map them to CRM account references.
Select a field to examine its owner, permitted changes and conflict handling. Clear ownership keeps updates consistent across systems.
| Field or object | Accountable owner | Mapping and control |
|---|---|---|
| Product analytics | Includes the action and required properties. | |
| Product implementation | Follows the chosen project identity behavior. | |
| Data owner | Determines the appropriate API endpoint. |
Account signals need a reliable membership model. A user identifier alone cannot establish commercial account ownership.
Plan how event schema or identity changes affect existing analyses before changing collection.
Select the scenarios to discuss with your implementation team.
Ingestion, query or export APIs selected for the data flow and project region.
We begin by identifying the business process this connection supports. Source ownership, permissions and the expected update behavior are documented before data starts moving.
Object and field availability depend on the platform edition, API permissions and the agreed use case. Mapping defines which system owns each value and how changes are reconciled.
Use the correct endpoint for the project’s data residency.
Agree identity resolution and event definitions before linking product behavior to CRM records.
Agree the trigger, source of truth, receiving system and the person accountable for exceptions.
Confirm permissions, object mappings, identifiers, consent and API behavior using a representative test environment.
Exercise expected updates, duplicates, missing data, access failures and vendor rate limits.
Hand over field mappings, credentials ownership, monitoring guidance and recovery procedures.
Read the contracts, controls and failure behavior behind a maintainable implementation.
Tell us where your operations are today. We’ll help you see what comes next.